Thank you for visiting our web site. We are committed to safeguarding the privacy of our website visitors. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy.
 
These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used. Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
 
Collection of information

We may collect, store and use the following kinds of personal information:

• Information about your computer and about your visits to and use of this website
• Information relating to transactions carried out between you and us, including information about any purchases you make of our goods or services
• Personally identifiable information, like IP address, geographical location, length of visit, page views, website navigation, etc
• Information you provide us when registering &/or subscribing to our website services, email notifications & newsletters e.g. name, postal address, email address, etc.
• All other information you choose to send us
• The information you provide is used to be able to give you a better overall service and fulfill your specific request.

How will we use your information?

• Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
• We may use your personal information to:
• administering the website
• improving your browsing experience by personalising the website through browsing patterns
• improve the use of the services available on the website
• send goods and supply you with services you’ve purchased through the website
• send non-marketing commercial communications
• send email notifications and marketing communications which you have specifically requested
• provide third parties with general statistical information about our users –this information will not be used to identify any individual user
• deal with enquiries and complaints made by or about you relating to the website
• we will not provide your personal information to any third parties for the purpose of direct marketing

All our website financial transactions are handled through our payment services provider, PayPal. You can review the PayPal privacy policy at www.paypal.com. We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

Distribution of information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.

We may do so when:

• permitted or required by law
• trying to protect against or prevent actual or potential fraud or unauthorized transactions
• investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Mailing lists and special offers

Our mailing list is used solely to tell you more about the offers available to you and about a range of Springbok Supporters Club initiatives in a number of ways, including by email, or text, picture and video message.

What to do if you don't want to receive these special offer notifications

Please be assured, you are under no obligation to buy anything, however, if you prefer not to be contacted by us, you can either opt out or write to us by mail or email (details provided in "contact us" below). You can change your mind at any time by contacting us by any of the methods shown below or by following the instructions set out with each offer you receive. Please note, if you do opt out of receiving information, we will be unable to keep you informed of new services, products, events or special offers that may interest you and our ability to inform you of ticketing opportunities may be affected.

Cookie/ Tracking technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology is useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Policy amendments


Rights to access personal information

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

• the payment of a fee (currently fixed at £10.00); and
• the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

Contact us

If you have any questions about this privacy policy or our treatment of your personal information, please write to us: